Operations Manager

We are seeking an experienced and results-driven Operations Manager to oversee the operational aspects of The Avenue Blackbox Inc. The Operations Manager will play a key role in developing ensuring the smooth functioning of the organization, streamlining processes, and optimizing organizational efficiency. This position requires a strategic thinker with strong project management and leadership skills to enhance the effectiveness of our operations in alignment with the mission and values of The Avenue Blackbox Theatre.

Key Responsibilities:

Operational Management:

• Oversee day-to-day operations and administration of the organization
• Develop and implement efficient operational processes and procedures to enhance productivity and organization-wide effectiveness.
• Collaborate with administrative leads to ensure seamless coordination of activities and efficient allocation of resources.

Facilities Management 

2510 sq ft Facility with  Lobby, gallery, concessions, retail space, theater, flexspace, greenroom, storage, building and facilities storage. 

• Develop and implement comprehensive maintenance schedules and budgets for all theater facilities, including stage equipment, lighting systems, HVAC, plumbing, and electrical systems.
• Coordinate regular inspections and repairs to ensure all facilities meet safety standards and comply with regulations.
• Prioritize and address maintenance issues promptly to minimize disruptions to productions and events.
• Oversee the implementation of safety protocols and procedures to ensure the well-being of staff, performers, and patrons.
• Conduct regular safety inspections and risk assessments, addressing any identified hazards or concerns.
• Keep abreast of relevant regulations and industry best practices to maintain compliance with health and safety standards.

Community Impact & Engagement:

The Avenue community and stakeholders include participants, volunteers, youth, families, creatives, vendors, and contractors.

• Work closely with the team to enhance participant services and benefits.
• Will work closely with youth, families, and staff to develop policies and procedures to ensure safety and healthy engagement. 
• Collaborate on strategies to attract new stakeholders. Retain existing stakeholders, and increase engagement and impact.
• Regularly analyze community and team feedback and data to identify areas for improvement and respond appropriately to identified needs effectively.

Financial Management:

• Work with the finance team to support the CEO with the management of the budget, ensuring responsible financial practices and fiscal accountability.

Event and Program Support:

• Provide operational support for productions, events, workshops, and programs
• Collaborate with programming and production teams to ensure the seamless execution of events and programs, including logistics, venue arrangements, and participant coordination.

Technology and Systems:

• Evaluate, recommend, and implement technological solutions to enhance operational efficiency and communication within the organization.
• Oversee the management and maintenance of internal drives, databases, and software systems to support our services and internal operations.
• Basic operations and familiarity with interfacing and updating the website, and box office with operational information

Human Resources:

• Supervise and support the administration team, providing guidance and mentorship to foster professional growth.
• Work closely with CompassOne, HR provider, with HR functions including payroll and benefits administration. 
• Implement recruitment, orientation, performance evaluations, and training initiatives.

Qualifications:

• Proven experience in operational management within a nonprofit organization, preferably in the arts or cultural sector.
• Desire and ability to work with youth. 
• Strong leadership and project management skills, with the ability to collaborate, inspire, and motivate the team.
• Excellent organizational and problem-solving abilities.
• Demonstrated experience in financial management and budget oversight.
• Strong leadership and knowledge of using technology to improve operational efficiency.
• Driver’s License and ability to pass a background check and state fingerprinting.

Please submit your application package at the link above including a resume, cover letter, and 1-2 work samples. Please include in the cover letter why this role is in alignment with your current goals and trajectory at this time, mission alignment, and your core competencies. You are additionally encouraged to respond to the following questions:  Do you have a current creative practice? Why are you comfortable and passionate about leading, supporting management, and day-to-day operations of this company?

Please send all questions to search@unlockcreative.org.