Description
Our client, an industrial and commercial tool manufacturer, is seeking a Mobile Service Technician for hire as soon as possible. The Mobile Service Technician is responsible for delivering on-site tool repair, calibration, and technical support to customers within an assigned territory. Using a fully equipped service vehicle, this role focuses on building strong customer relationships, solving application challenges, and ensuring tools operate at peak performance. This position plays a key role in expanding service presence and enhancing customer satisfaction.
Responsibilities:
-Utilize the service vehicle to expand company presence within the assigned territory.
-Identify and pursue service opportunities with new and existing customers.
-Build and maintain strong, professional relationships with customers.
-Serve as the primary point of contact for service-related needs and inquiries.
-Provide exceptional customer service to enhance satisfaction and loyalty.
-Manage on-site tool repair and calibration services for customers.
-Ensure tools are serviced to meet quality and compliance standards.
-Document service actions and maintain accurate service records.
-Act as a technical advisor to customers, helping solve application and usage challenges.
-Provide product usage guidance and troubleshooting assistance.
-Stay updated on products, tools, and industry best practices.
-Maintain accurate logs of service calls, repairs, and customer interactions.
-Communicate feedback and service issues to internal teams as necessary.
-Ensure proper documentation for billing, warranty, and service history.
Qualifications:
-High School diploma.
-3+ years of hands-on mechanical/technical experience.
-Ability to lift or move up to 75 lbs.
-Clean and valid driver’s license.
-Self-motivated and driven to succeed.
-Great communication and customer service skills.
-A safe space at or near your home to keep the van overnight.
Compensation, Benefits & Relocation
This full-time, on-site opportunity offers a competitive hourly rate ranging from $30.25 to $45.12, based on experience. In addition to compensation, employees enjoy a comprehensive benefits package that includes paid time off (including holidays and birthday), plus medical, dental, 401K, and scholarship opportunities. The standard schedule is Monday through Friday, 8:00 AM to 5:30 PM, offering consistency and work-life balance. The team you’ll be joining is composed of passionate, experienced professionals who take pride in their craft and work collaboratively to uphold the highest standards. The company is family-owned… enjoy employee appreciation events like summertime BBQ lunches, the annual holiday party and Bagel Fridays.
How To Apply
Apply today by registering as a job seeker via GloballyHired. Once you create your candidate profile, our technology will automatically submit your application for this opportunity. This role is actively being filled by one of our employer partners – don’t miss your chance to be considered!