Manager of Engagement & Admissions, SSMF

Primary Function:

As Manager of Engagement and Admissions for the SSMF, this position has these roles:

• Serve as the primary marketing voice for the Festival.  They will design and manage all visual content, including updates to the website, social media, printed program books, as well as donor, recruiting, and admissions material.  A background in classical music is highly desired.
• Serve as the primary contact for the SSMF, including inquiries from students, families, festival faculty, and the community.  They will facilitate the admissions process, send decision letters, and in coordination with the festival director, manage the distribution of scholarships. They will also represent the festival at admissions and conference events, depending on budget and travel conditions during the academic year. As the admissions process unfolds, they will communicate with residence life to facilitate a smooth transition from admitted to residential student.
• Assist the Director with the management of the on-campus summer Festival.
• Provide marketing support for the Performing Arts Series during the academic year (typically 3-4 events per year).

This position receives general supervision. Broad instructions are provided and the staff member uses judgment and experience to carry out assignments. Completed assignments and finished products are reviewed by the supervisor after completion.

Position Appointment Details:

• Career Band: 2C
• Salaried Non-Exempt/Exempt, depends on position.
• Full-Time

Typical Duties and Responsibilities:
 
Engagement
Creative Design

• Manage the SSMF website through WordPress
• Manage the creation of the program book
• Create admissions-related marketing materials, both print and digital
• Work with the development team to create fundraising materials, both print and digital
• Create online ads for all festival events

Social Strategy & Public Relations

• Develop year-round engagement strategies for recruiting, admissions, and donors
• Regularly engage with prominent social platforms (e.g., Instagram, Facebook, Mailchimp, and Yapp tracker)
• Monitor outcomes for marketing events
  • Create a system for measuring our collective marketing events
• Public relations
  • Serve as the primary point of contact for students and parents, as well as festival faculty, for all matters related to admissions
  • Serve as the primary point of contact for audience/community members

Admissions

• Manage admissions
  • Update and maintain application material
  • Manage application submissions
  • Manage scholarship database
  • Respond to admissions-related communications (email, phone)
  • Distribute decision letters and monitor tuition payments
• Work with the Festival Director to manage the distribution of scholarships
• Assist at conferences and recruiting events depending on budget and travel conditions during the academic year
• Communicate with Conference Services to facilitate a smooth transition from admitted to residential students

Festival management

• Assist the Director with the management of the Festival during the summer. Duties may include
  • Assisting with the management of seasonal staff
  • Managing front of the house for productions
  • Responding to queries and circumstances that arise

Performing Arts Series

• Provide marketing support to the PAS by creating promotional content for its series of 3-4 events during the academic year.

Judgment Required: 
Judgment and discretion as to the use of established policies are required to perform the essential duties of this position.

Budgetary Responsibility:

Monitors expenditures against budget; prepares budget data for review/approval by supervisor/department head.

Personal Interactions/Communications:
Student Contact: Yes, there will be contact with students
Internal: Operations Committee, Faculty, Administrative department heads.
External: Parents/visitors from other institutions.

Attributes of a Successful Candidate

Education:
Bachelor’s degree required, with a musical background preferred. MM in arts management or marketing preferred.

Experience:

• Arts administration is required
• Admissions/festival experience is preferred ;
• A background in classical music is highly desired.

Job-Related Skills:

Use of admissions software, as well as Microsoft Office Suite and Google Docs.

Review of applications will begin Oct. 1 and this position will remain open until filled. 

Supplemental Information

Confidential Information
Access to confidential information.

Working Environment:
Office

Physical Requirements:

• Must be able to lift up to 10 pounds (Sedentary work)
• Must be able to carry up to 10 pounds (Sedentary work)
• Must be able to lift between 11-20 pounds (Light work)
• Must be able to carry between 11-20 pounds (Light work)

Any additional requirements specific to this position:

The University of the South, commonly known as Sewanee, comprises a nationally ranked residential College of Arts and Sciences and a School of Theology. The University is strongly committed to the values of intellectual inquiry, diversity, equity, and inclusion, and living and serving in community. Situated on 13,000 acres atop Tennessee’s Cumberland Plateau, Sewanee is known for its stunning natural beauty while providing easy access to Chattanooga, Nashville, and Huntsville. The University is affiliated with the Episcopal Church and seeks to help employees of all backgrounds and identities flourish. 

DEI Institutional Statement:

At the University of the South, our commitment to inclusion and belonging is grounded in our core values of community, courage, flourishing, and inquiry. We seek to build a community enriched by our diversity and centered on equity, justice, mutual respect, and shared responsibility.

Equal Employment Opportunity:

The University of the South is an equal-opportunity educational institution that is committed to creating and maintaining a diverse and inclusive campus environment.