Community Outreach Coordinator

Are you seeking a meaningful, purpose-driven career in a global ministry? Now is the perfect time to join the Global Action team!

We are looking for someone to fill the full-time position of Community Outreach Coordinator. This role is perfect for a communications professional who enjoys casting big-picture vision while also actively bringing that vision to life through hands-on implementation. It is an opportunity to exercise creativity in writing and design, to help Global Action reach a broad audience, and to gain an international perspective of the church and mission work. If this describes you, apply now!

The Community Outreach Coordinator will be responsible for setting and guiding the strategy for all communications and external messaging in order to consistently articulate Global Action's mission and impact. This person will be responsible for informing, educating, and inspiring our audience in alignment with our vision and values. This person will also assist in some fundraising and development efforts under the direction of our Chief Development Officer.

The Community Outreach Coordinator role is for full-time, remote work. We offer a competitive salary and benefits package, along with paid vacation and holidays.

Primary Responsibilities

Primary responsibilities include (but are not limited to):

1. Develop, implement, and evaluate the annual communications plan.
2. Oversee organizational branding to ensure consistent and appealing look and feel for external communications.
3. Provide guidance and oversight to the Communications Specialist for communicating across a variety of platforms, including direct mail, email, social media, videos, and website.
4. Design and create visual materials, such as mailers, annual ministry reports, brochures, handouts, and the Case for Support document.
5. Oversee monthly email newsletter and other digital communications.
6. Update and maintain US and UK websites, ensuring accurate and up-to-date information and optimal user experience.
7. Create and implement marketing strategies to improve SEO and visibility. Track and measure engagement over time.
8. Provide direction and approval to Communications Specialist on social media strategy and posts.
9. Collaborate with Chief Development Officer (CDO) to align communications strategies with annual development plan and strategies.
10. Provide guidance and oversight for UK communications, including email newsletters.
11. Work with the Communications Specialist to ensure that stories, pictures and videos are regularly captured and shared throughout the organization in order to share Global Action’s impact with supporters, staff members and partners.
12. Manage the creation of videos from each region on an annual basis. Oversee the process from start to finish to ensure high-quality production and storytelling. Provide direction on storyboarding and the selection of the videographer, oversee editing process, and ensure timely completion of projects.
13. Manage online giving pages, in collaboration with the CDO.
14. Develop and implement creative communications strategies to inform, inspire, and involve our supporters (such as podcasts, Zoom calls, prayer groups, segmented newsletters, online “events”, etc.).
15. Collaborate with Director of Operations and Strategy to ensure that external messaging aligns with internal vision and objectives.
16. Organize all logistics and attend two annual in-person board meetings.
17. Keep information up-to-date on charity rating sites such as Candid, Charity Navigator, etc.
18. Assist the CDO with planning and holding events with donors and prospects.
19. Assist the CDO with CRM management and recording donor and prospect information.
20. Carefully balance the need to effectively communicate stories while also being sensitive to protecting the identities, dignity, and confidentialities of those involved.
21. Make Continued Professional Education (CPE) a high priority, learning about Global Christianity, theological education, intercultural studies, and development/communications best practices.

All applicants must be able to affirm Global Action's Beliefs and Core Commitments.

Visit Global Action's website for a more detailed job description and to apply online. As part of the application process, you will be asked to submit a cover letter, a résumé, and some samples of your written and design work.